Assistant Venue Operations Manager

• Coordinate and work with other departments/services providers of the company on event-related logistics, security, and transport planning to ensure timely update and completion of event logistic, security and transportation plans
• Coordinate with internal and external stakeholders in the planning, execution and management of day-to-day operation and event related logistics, security and transportation deployment plans to ensure KPIs are being met and provide support, monitor and management on event days to implement the planned logistic, security and transportation deployment
• Communicate with Venue Operations team including Duty Team on upcoming events and ensure proper preparation and staffing for each event
• Coordinate and liaise with Airport Authority, Tsing Ma Control Area, MTRC, and relevant Government Departments on traffic, special parking arrangement, temporary carpark, roadworks, marshalling area and temporary traffic arrangement related to day-to-day and event related operation
• Plan, coordinate and monitor the logistics and traffic controllers for exhibitions and/or specific event
• Procure, manage, and dispose day-to-day logistics and event equipment as well as keeping proper inventory record
• Monitor the performance of security personnel and/or other services provided by the service providers to ensure their services are up to the standard and meet the agreed KPIs
• Develop, implement and update all standard operating procedures/process/manual/workflow relevant to the Venue Operation Team
• Plan, upkeep and coordinate the venue wayfinding and event related signage
• Maintain, update, and keep proper record on operational and event related data and perform analysis
• Prepare monthly/quarterly report of Venue Operations Team or post event reports to senior management
• Assist in preparing and monitor the annual budget of the Venue Operations Team
• Manage and support internal stakeholders building security-related meetings
• Perform other ad hoc tasks as assigned

 

• Bachelor’s degree in Business Administration, Property Management, Event Management or related disciplines
• Minimum 5 years of event management or security related experience in a sizable organization or hospitality industry of which at least 3 years at managerial level, experience in disciplined forces will be an advantage
• Ability to develop and justify event deployment plans and crowd management plan
• Ability to analyze and present facts and recommendations with sound judgments
• Independent, self-motivated, attentive to details, systematic thinking; strong analytical and problem-solving skills
• Strong leadership and interpersonal skills; able to work with people at all levels with professionalism and respect, with emphasis on client-centred service
• Extensive experience working in a team-oriented, collaborative environment; open-minded, adaptable, proactive and be a team player
• Knowledge in local regulatory and legal requirements will be an advantage
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Good command of both spoken and written Chinese and English

 

Interested parties please send your full resume stating present & expected salary to HR Department by email to hr@asiaworld-expo.com.

 

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AsiaWorld-Expo Management Limited is an equal opportunities employer.