AsiaWorld- Expo App

Step into the world of EXPOtainment

Senior Duty Officer

  • Lead the shift Duty Team to complete all assigned duties e.g. Security Control Room and patrol duties, meeting the required standard
  • Manage duty officers to ensure their good discipline and to implement all company policies, procedures and house regulations for quality, safe and pleasant venue environment
  • In-charge of the security control room operation and ensure accurate record keeping, including video surveillance, access control, traffic control, key facilities monitoring, handling lost and found, and monitoring of contractor works
  • Provide support to events including but not limited to validating venue readiness and order before handing over to the event organizers or their contractors, event set up, move out dismantling works, directing crowd flow and traffic management
  • Assist in performance inspection of security and traffic service providers
  • Monitor the day-to-day venue patrol and inspection services around AWE premises and to coordinate internally for facilities regular servicing or maintenance
  • Respond to scenes of incident and emergency, conduct initial enquiry and report result to supervisors
  • Assist to handle and/or direct customers enquiries relating to AWE venue and events
  • Perform any ad hoc assignments as required
  • F.5 – F.7 or equivalent. Higher education, e.g. Diploma or above, will be an advantage
  • Minimum 3-4 years relevant experience in property management in commercial properties, hospitality services and security companies
  • Experience in operating CCTV, Key Access Control, Fire Alarm, and other systems in the Security Control Room
  • Good supervision and leadership skill to manage a team of duty officers
  • Proactive, customer-oriented, good team player, positive working attitude
  • Possess a valid Security Personnel Permit, valid Hong Kong driving license (vehicle category 1), first-aid certificate, and QAS certificate
  • Good interpersonal skills and be able to work with internal/external parties in the execution of his/her duties
  • Good written/spoken Chinese (Cantonese), fluency in written/spoken English is an advantage
  • 5-day work and shift duties is required

Interested parties please send your full resume stating present & expected salary to HR Department by email to



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AsiaWorld-Expo Management Limited is an equal opportunities employer.