In-Venue Customer Service

Baggage and Storage Lockers
The Concierge Team provides an extensive suite of services that cater to the needs of visitors and business executives, enabling visitors to enjoy a hassle-free trip from the moment they arrive at the Hong Kong International Airport.

Customer Service Centre and Concierge
Concierge counters are strategically located at all entrances of AsiaWorld-Expo to assist visitors who have enquiries or require services
Our Customer Services Counter (located on Level 1) will complement the service on some event days.

Barrier-free Access
AsiaWorld-Expo provides a full range of amenities to assist those with disabilities for their enjoyment with our EXPOtainment events and services.