Arrangement for Seating Zone
- All audiences are required to present the physical concert admission ticket for admission.
- Audiences are encouraged not to bring bags/backpacks to the event hall.
- All audiences are required to go through bag searches before entering the event hall.
- For audience who would like to re-enter the venue, please present the re-entry token together with the original concert admission ticket to our admission staff. AWE reserves the right to amend the admission procedures from time to time.
The use of wheelchairs or electric wheelchairs on AWE premises is subject to the following conditions:
- Wheelchair seat tickets are designated for persons who depend on wheelchair for mobility and their accompanying minders. When purchasing wheelchair seat tickets, each wheelchair user is entitled to purchase a maximum of one minder at the same time. Wheelchair seat ticket holders must produce proof of mobility difficulties* upon demand by AWEM during admission. AWEM will refuse admission without refund, in case of non-wheelchair user or any person accompanying any non-wheelchair user holding wheelchair seat ticket or minder ticket for admission. AWEM and the event organiser reserve the right to have the final decision in case of any disputes.
* Proof of mobility difficulties means “Registration Card for People with Disabilities” (Physical Disability) or other valid medical documentary proof showing physical disability or mobility difficulties.
- AsiaWorld-Expo Management Limited and the event organiser reserve the right to refuse entry if the ticket purchased is not fitted for the ticket holder’s specific seating requirements or accessibility needs, and there shall be no refund whatsoever.
- Wheelchair users with tickets may contact AWE (+852-3606 8000) for admission assistance. They are also advised to arrive at the performance venue with sufficient lead time for admission.