Baggage Storage & Lockers

The Concierge Team provides an extensive suite of services that cater to the needs of visitors and business executives, enabling visitors to enjoy a hassle-free trip from the moment they arrive at the Hong Kong International Airport.

At Hong Kong International Airport

Two service counters are conveniently located at carousel no. 5 and 10 of the arrival hall baggage reclaim area to assist with baggage registration. Visitors can leave their baggage with the friendly and efficient Concierge Team, who will forward it on to AsiaWorld-Expo and put it in complimentary storage for the first hour. Visitors are then free to take the leisurely 1-minute transit via the Airport Express to in-venue AsiaWorld-Expo Station.

(Service available at organiser's sponsorship only)

At AsiaWorld-Expo

Concierge counters are strategically located at all entrances of AsiaWorld-Expo to assist visitors who have enquiries or require services.

Opening Hours

30 minutes before event opening until 30 minutes after event closing on event days. Our Customer Services Counter (located on Level 1) will complement the service on some event days.

Locker Service

To further facilitate the patrons at AsiaWorld-Expo, self-service locker service is available on the Ground Level opposite to the Concierge Counter. The lockers are tailor-made for small-sized items (57cm x 40cm x 26cm) at HK$30 / 4 hours (to be paid by Octopus card or cash of  HK$5/10 coins with no changes provided).

Baggage Storage

Available only on event days, AsiaWorld-Expo provides storage service for visitors:

Service Details (Per Piece) Concerts Other Events (Non-Concert)

First 3 hours



More than 3 hours or Full Day