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Guest Services

Leave your baggage with us

A Baggage Storage Counter will be provided on event days.
Location: Depends on individual event arrangements
Opening Hours: Depends on individual event arrangements, usually 2 - 3 hours before event opening until 1 hour after event closing.
For details and locations, please check the individual event details page or contact the Customer Services Hotline at (852) 3606 8000

Storage Charges

Service Details (Per Piece) Service Rate
First 3 hours* $50 
From 3rd hours onwards or Full Day $80

* The minimum charge for luggage storage is 3 hours. Anything that is stored for less than 3 hours is charged as 3 hours

Self-service Lockers 

Self-service lockers are available for small items at the Ground Level opposite the Concierge Counter at a rate of HK$40 for 4 hours. Payment can be made by Octopus card or cash - HK$5/10 coins with no change provided.


Tel: (852) 3606 8000 
Fax: (852) 3606 8889