Our Customer Services Team provides an extensive range of services to help you enjoy a smooth and satisfying experience throughout your stay. The Customer Services Counter is located at Exit A of the Airport Express Line AsiaWorld-Expo Station. This is the major entrance for visitors. Designated Staff and mobile Customer Services Desks will be available at key locations to provide assistance to visitors on selected event days.
Monday to Friday: 9:00am – 6:00pm
On event days: 30 minutes before event opening until 30 minutes after event closing
Tel: (852) 3606 8000
Fax: (852) 3606 8889