In-Venue Customer Service


Find out how to stay connected at AsiaWorld-Expo!

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Baggage and Storage Lockers

The Concierge Team provides an extensive suite of services that cater to the needs of visitors and business executives, enabling visitors to enjoy a hassle-free trip from the moment they arrive at the Hong Kong International Airport.

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Customer Service Centre and Concierge

Concierge counters are strategically located at all entrances of AsiaWorld-Expo to assist visitors who have enquiries or require services

Our Customer Services Counter (located on Level 1) will complement the service on some event days.

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Barrier-free Access

AsiaWorld-Expo provides a full range of amenities to assist those with disabilities for their enjoyment with our EXPOtainment events and services.


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