Wanna One World Tour <ONE : THE WORLD> in Hong Kong Presented by StubHub

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28 - 29 July 2018 ( Sat - Sun)

Event Information

Notice

(Content in Chinese version only. For enquiry, please contact 3606 8888.)

Update


有關Wanna One World Tour <ONE : THE WORLD> in Hong Kong演唱會實名購票後需改名事宜,由於申請人數眾多,處理需時,就截至今天中午已提交之申請,本館將於5個工作天內以電郵回覆。另外,為預留足夠審批時間,申請者請於7月13日或之前提交申請,本館將於收到申請後5個工作天內以電郵回覆結果。7月13日後提交之申請,本館將完成處理之前所有申請後依次序逐一處理,但由於審批需時,未及處理之申請或不獲受理,敬請留意。謝謝。


亞洲國際博覽館日前經購票網站ERASLIVE發售Wanna One World Tour <ONE : THE WORLD> in Hong Kong演唱會門票期間,網上購票系統懷疑遭到惡意攻擊,導致部分座位編配出現問題。就懷疑是次惡意軟件攻擊,已向警方備案。

本館已敦促技術供應商,按有關條款及細則*,儘快處理事件。到目前為止,據了解,供應商客戶服務部已主動聯絡受影響人士,處理全數退款事宜。亞博館同時要求供應商在條款以外,以客戶為先,除了退款,亦可酌情安排同區或就近區域門票,並退還票價差額,及準備用作購買演唱會紀念品的現金劵,給予同意接受新座位編配人士,以表歉意。

*根據購票網站《法律資訊》第十二條,「我們在本協議下就您在每一張門票有關的情況下蒙受或招致的損失所須承擔的最高責任,不論是基於疏忽、違約、失實陳述或其他原因所致,概以相當於您就該門票已支付的款項總額100%的數額爲限(不包括任何手續費、郵遞及快遞服務費用)」(https://www.eraslive.com/tickets/zh_HK/home《法律資訊》)。

另外,就門票轉名問題,本館已多次重申,所有門票不接受轉名,而購票網頁上的《入場安排》已清楚列明條款,門票登記姓名必須與持票人身份證明文件完全相同,不符者將被拒入場 (https://www.eraslive.com/tickets/zh_HK/wanna0718《入場安排》)。

但本館明白社會普遍仍需時間適應實名購票,所以就今次演唱會,本館將逐一檢視轉名申請個案,如屬購票人士手民之誤,或能提供合理原因排除二手炒賣因素,將酌情處理。從6月25日開始,有需要的觀眾可以到本館網頁下載表格,並電郵至 [email protected],本館將儘快回覆。

本館將以觀眾利益為先,適時檢視實名制的試行安排及系統優化進度。

 

Concert Information

Wanna One, the South Korean boy band, is delighted to return to Hong Kong bringing their first world tour to the Hong Kong Wannable (official fan club name of Wanna One). Rolemodel Entertainment Group (REG) is excited to announce the two shows of Wanna One World Tour <ONE : THE WORLD> in Hong Kong Presented by StubHub to be held on Saturday & Sunday, 28 & 29 July 2018 at Arena, AsiaWorld-Expo. Tickets go on priority booking starting from 29th to 30th May 2018 and go on public sale starting 10am Friday, 1st June 2018 onwards via ERAS (https://www.eraslive.com).

Wanna One consists of 11 members and they are Yoon Ji Sung, Ha Sung Woon, Hwang Min Hyun, Ong Seong Wu, Kim Jae Hwan, Kang Daniel, Park Ji Hoon, Park Woo Jin, Bae Jin Young, Lee Dae Hwi and Lai Kuan Lin. The group was formed by CJ E&M through the 2017 series Produce 101 Season 2 and debuted on 7 August 2017 and will only carry on their promotion activities until 31 December 2018.

Wanna One was formed through the ‘survival’ competition series Produce 101 Season 2, which was aired on Mnet from 7 April until 16 June 2017. Out of an initial 101 trainees, 11 winners were chosen by the audience votes and the result was announced via live television broadcast. They were then signed to and managed by YMC Entertainment and CJ E&M.

Wanna One participated in the final concert of Produce 101 Season 2 which took place on 1 & 2 July 2017 at Olympic Hall in Seoul. The group official debuted at the event titled Wanna One Premier Show-Con that was held at the Gocheok Sky Dome on 7 August 2017. Wanna One then released their debut extended play, 1x1=1 (To Be One), on 7 August 2017 with the title track “Energetic”. On 13 November 2017, their repackaged album 1-1=0 (Nothing Without You) was released with the title song “Beautiful”. Wanna One is the first K-pop group to reach the sales record of a million copies of their debut album combining both their original debut album and its repackaged edition.

 

In 2018, Wanna One released their special theme track “I Promise You (I.P.U.)” along with its music video. The number of pre-orders for their second extended play, 0+1=1 (I Promise You), has also exceeded 700,000 copies breaking their own previous record. This album was released on 19 March with its title song “BOOMERANG”. The group then announced their first world tour in April, titled Wanna One World Tour <ONE : THE WORLD> including Hong Kong as one of their 13 stops.

Wanna One World Tour <ONE : THE WORLD> in Hong Kong Presented by StubHub is absolutely an amazing and should-not-be-missed opportunity for the Hong Kong Wannable to see the group again!

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Admission Arrangement

Arrangement for all 

  • Audiences are encouraged not to bring bags to the concert. Express entry lines are available for audiences not carrying bags.
  • All audiences are required to go through handheld metal detector checking before entering the event hall.
  • All audiences are required to wear a security wristband for crowd and contingency management.
  • For audience who would like to re-enter the venue, please present the token, together with the original concert admission ticket and wristband to our security staff. All three items are needed when re-entering and only the same person would allow for each token, concert ticket and wristband. AWE reserves the right to add or revise the admission procedures.      
  • Name on ticket must exactly match the attendee’s ID document. Failure to present matching ID document will result in denied admission to the event.
  • Each ticket admits one person only. A valid ticket with ID document must be presented for admission. AsiaWorld-Expo Management Limited will refuse entry to all persons that cannot provide both documents upon request.
  • Do not fold across the QR Code. If you transfer your QR Code to a phone, make sure the QR Code can be shown with minimum size of 3cm x 3 cm. 
  • Once the QR code on an e-Ticket is scanned upon admission, a Wristband will be provided to the e-Ticket holder for exit and re-entry along with your ticket. Unauthorized duplication of this e-Ticket will result in your ejection from the Event. Unlawful resale (or attempted resale) is grounds for cancellation of your ticket without refund or compensation.
  • Tickets sold are non-refundable and non-exchangeable.

Arrangement for Standing Zone 

The order of admission to the Standing Zone is based on the designated queuing number as printed on the ticket and the confirmation email. This queuing number is automatically generated by the system after each successful transaction.

Details:

Holding Area for the Standing Zone ticket holders opens 4 hours before show time. Standing zone ticket holders should queue up at the Holding Area according to both the ZONE/SECTION and the sequence of queuing number as printed on the ticket.
Admission to the concert hall starts 2 hours before show time (subject to change based on actual situation) and Standing Zone ticket holders in the Holding Area will be admitted according to the queuing number.

The queuing number on the ticket will no longer be valid once the admission to concert hall commences. Standing Zone ticket holders who arrive after the commencement of admission would be required to enter the concert hall after all the tickets holders within the Holding Area have been admitted.

AsiaWorld-Expo Management Limited and StubHub reserve the right of final decision in case of any disputes.

The arrangement above will be subject to change as the case may be. AsiaWorld-Expo Management Ltd. reserves the right to amend the arrangement without prior notice. 

Ticket Price

Seated: $1680 / $1280 / $980 / $580

Standing: $1980 (VIP) / $1680 / $1280

Wheelchair: $1680 / $1280

Restricted View: $1680

*VIP ticketholders are entitled to either Sound Check before show or Send off event after show.
*VIP tickets which are entitled with Send off event after show is exclusively for purchase during priority booking period only.

Ticket sales

(Public sale starts from 19 July 2018, 10:00am onwards): Tickets are only available at Cityline booking website. For booking, please visit www.cityline.com

Important Notice

For your own safety and that of other audience:   

  • Unauthorised photography, filming or recording is strictly prohibited in the event hall.
  • Bag searches will be conducted prior to entering the event hall. Bags bigger than the dimensions of 38 cm X 30 cm X 20 cm (15 inches X 12 inches X 8 inches)
  • All cameras, video/ voice recorders, stools, folded chairs and long umbrella are not allowed in the event hall. Please place restricted article(s) at the Concierge or self-service lockers at the Ground Floor Level.
  • For safety reason, selfie stick is prohibited in AsiaWorld-Expo;
  • Age limit: 3 or above;
  • Age limit for Standing zone: 12 or above and Height limit: 140cm or above
  • Smoking is prohibited in AsiaWorld-Expo;
  • No outside food and beverage is allowed in AsiaWorld-Expo; 
  • No glass bottles are allowed inside the event hall;
  • Selling or distributing unauthorized merchandise or other items is strictly prohibited within AsiaWorld-Expo premises;
  • No standing on chairs;
  • No fireworks, pyro and laser device allowed;
  • No ticket scalping.

Luggage Storage

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18-08-2018

2018-8